Refunds & Returns

Damaged goods

The customer MUST mark as DAMAGED GOODS prior to signing for there parcel on the proof of delivery docket.

The customer needs to advise us in writing within 5 days at orders@energized4life.com.au of a damaged delivery.

Damaged goods are returned to us once approved.

Damaged goods are replaced or refunded and the return freight cost reimbursed to the customer.

Faulty goods

The customer needs to advise us in writing within 5 days at orders@energized4life.com.au of faulty goods.

Faulty goods are returned to us once approved.

Faulty goods are replaced or refunded and the return freight cost reimbursed to the customer.

Lost orders

The Customer needs to advise us in writing at orders@energized4life.com.au of a delivery not received.

Lost goods are replaced or refunded.

Wrong goods

The customer needs to advise us in writing within 5 days at orders@energized4life.com.au of an incorrect delivery.

Incorrect goods are returned to us once approved.

Incorrect goods are replaced or refunded and the return freight cost reimbursed to the customer.

Wrong choice

Please choose carefully.

Air Fresheners and health supplements due to health reasons are not returnable.